Will I have the same carer every day?

If you require a low level of support at one or two visits weekly then you will be allocated the same carer for the visit. For a larger care package you will be assigned a team of carers that fit your needs.  You’ll soon get to know regular faces and many clients tell us how they really get to know their care team.  You will be sent a weekly schedule listing the times and carers are due for each visit. If a carer is sick or on holiday then another fully trained carer will be sent in their place.