Haven Homecare was originally established more than 25 years ago with a bequest from a member of Rhiwbina Baptist Church in north Cardiff.  The original trustees considered establishing a residential home but their efforts eventually proved unsuccessful. In 2005 the trust was relaunched with a new board of trustees and a vision to provide care for older people living in their own homes in north Cardiff.

This new service began with a team of volunteers and provided a befriending service.  After a few years it became apparent that this service was not meeting the needs of our clients adequately and Haven moved on to employ staff to provide more structured practical support and assistance.

As this service developed we became aware that our clients had more complex personal care needs which we were unable to address and this resulted in us having to hand care over to other agencies.  In 2011 the trustees committed Haven to register as a provider of domiciliary personal care and Haven was formally registered in 2013.  Since then we have been able to offer increasingly complex and intensive packages of care often coordinated with other services.

We specialise in supporting adults with various support needs to live independently at home. We aim to provide a service that is individual to you and flexible enough to meet any changing needs you may have. This might be a half hour visit every day from one of our support workers to offer reassurance, check medication or help with household tasks. In other cases it might be more regular, longer visits.

We are blessed to have very little staff turnover, so you get to know your home support worker very well and, hopefully, look forward to them visiting you. We would be pleased to hear from you if you would like to know more about the service we provide or think we might be able to help.

The Trust exists to serve older people by providing practical help, support and friendship to those in need in Rhiwbina and North Cardiff for the sake of Christ and the kingdom of God.


We want the Trust to…

  • assist older people to maintain personal independence and social relationships;
  • be open and available to all;
  • provide safe and secure services for those we support;
  • benefit all who are involved with its work;
  • maintain the highest standards in all that it does;
  • demonstrate God’s love.

Values /beliefs

We believe that older people…

  • are loved by God;
  • have a valuable role in community;
  • can maintain independence;
  • can give as well as receive.