reading_writingRECRUITING FOR A SERVICE COORDINATOR ROLE TO COVER MATERNITY LEAVE (20 – 30 hrs, 12 month temporary contract- from £12.00 per hour)

Haven is a small Cardiff based charity delivering a wide range of care services across Cardiff. We are looking for a service coordinator to join our dynamic team for 12 months to cover maternity leave.


  • Genuine passion for high quality delivery of care
  • Self-motivated, well organised & reliable
  • Responsible and proactive attitude
  • Ability to work flexible hours, including some weekends
  • Experience of rota management using computer software
  • Driving licence and access to their own vehicle
  • Experience and knowledge in the care sector
  • Must hold minimum level 3 QCF in Health and Social Care (or equivalent)
  • High standard of written and verbal communication, good IT skills


  • Support the day to day running of the services
  • Provide line management and support to staff; helping them to develop in providing hands on support with duties, assisting with learning and development, supporting a positive working culture
  • Prepare staff rota to ensure continuity in the delivery of care
  • Work in partnership with clients, their families, advocates, health care professionals and others to ensure the seamless delivery of their individualised package and carry out regular reviews
  • Deal with queries from clients and families in a calm and professional manner
  • Take an active part in on call and emergency care responsibilities as required
  • Assistance with recruitment; participating in the induction and orientation of staff
  • Promptly report to the registered manager any relevant issues concerning care and well-being of the clients
  • To undertake the day to day monitoring of work standards of the support staff team, referring performance and disciplinary issues to the registered manager
  • Deputise in the absence of the registered manager


  • Market leading salary
  • Generous annual leave balance of 28 days plus bank holidays
  • Pension scheme available
  • Paid travel expenses
  • On going support with paid specialist training
  • A friendly and supportive team

Please, contact us on 02920617009, or email us on if you would like more information or request an application pack.

*Haven Trust is a Christian charity and although applicants are not required to have a Christian background, they are asked to respect this ethos*

CLOSING DATE: 28 July 2020 (@ midnight)

WE ARE ALSO RECRUITING FOR BANK SUPPORT WORKERS, please get in touch for more info.


Catherine “This is a great company to work for. If you’re thinking of a job as a carer in Cardiff, I would really recommend Haven”