What will happen if a carer can’t get to me due to weather?

Every effort is made to get to all our clients who are dependent on us for their personal care, meals etc in the event of bad weather.  However the times of the visit may be changed, in to order to ensure that our staff are safe.  We do have a list of backup drivers with suitable vehicles and are confident in bad weather driving, who we can call upon to help if the weather is extremely bad. We will keep you informed at all times during any bad weather.